Home › Service bulletins › SIB 62 09 19

SIB 62 09 19: Instrument cluster remains dark after starting the vehicle

Instrument cluster remains dark after starting the vehicle on BMW G01/G02/G05/G06 and other models (2016–2020); BMW released a software update.

BMW service bulletin · NHTSA ID 10170588 · Dec 2019 · also written SI B62 09 19, B620919

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 62 09 19
Also written: SI B62 09 19, B620919, 62 09 19, SIB-62-09-19, SI B620919
NHTSA ID10170588
Document IDs filedB620919
TypeService bulletin
Date
Models330i, 530e, 530i, 540d, 540i, 640i, 740e, 740i, 740LI, 745e, 750i, 750LI, 840i, B7 ALPINA, M340i, M5, M550i, M760i, M8, M8 GRAN, M850i, X3, X4, X5, X5 M, X6, X6 M, X7, Z4
Model years2016–2020
ChassisG01, G02, G05, G06, G07, G11, G12, G14, G15, G16, G20, G21, G29, G30, G31, G32, F06, F12, F13, F30, F34, F85, F86, F90, F91, F92, F93, F97, F98
EnginesB46/B48, B47, B57, B58, N55, N63, N74, S58, S63
Component (NHTSA)Electrical System › Instrument Cluster/Panel

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.

Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

Want a heads-up when prices or bulletins change for your G01/G02/G05 or other listed model?

About one short email a week, with BMW news. Unsubscribe anytime.