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SIB 65 01 16: SUBJECT Entry Head Unit Resets After Pairing a Bluetooth Phone

SUBJECT Entry Head Unit Resets After Pairing a Bluetooth Phone on BMW E90/E92/E93/F22 and other models (2012–2015); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 10151114 · Feb 2016 · also written SI B65 01 16, B650116

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

SUBJECT Entry Head Unit Resets After Pairing a Bluetooth Phone. The Entry Head Unit may reset after pairing an Iphone or Android phone via Bluetooth to the vehicle. Incompatibility between stored characters in the phone (emoticon/emoji) and the Head Unit.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 01 16
Also written: SI B65 01 16, B650116, 65 01 16, SIB-65-01-16, SI B650116
NHTSA ID10151114
Document IDs filedB650116
TypeService bulletin
Date
Models228i, 320i, 328d, 328i, 335i, 428i, 435i, ActiveHybrid 3, M235i
Model years2012–2015
ChassisE90, E92, E93, F22, F23, F30, F31, F32, F33, F34, F36
EnginesN20, N47, N52, N55
Component (NHTSA)Electrical System

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.