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SIB 65 23 15: Owner's Manual Videos/Animations will not play
Owner's Manual Videos/Animations will not play on BMW G11/G12 models (2016); BMW explains the cause and the approved repair.
BMW service bulletin · NHTSA ID 10147889 · Dec 2015 · also written SI B65 23 15, B652315
What it covers
A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.
Owner's Manual Videos/Animations will not play. When trying to view video instructions in the owner?s manual via the IDrive, the play icon is greyed out and cannot be selected. CAUSE Head Unit audio is muted. The audio mute symbol can be seen at the top of the Control Display (CID).
Details
| Bulletin number | SIB 65 23 15 Also written: SI B65 23 15, B652315, 65 23 15, SIB-65-23-15, SI B652315 |
|---|---|
| NHTSA ID | 10147889 |
| Document IDs filed | B652315 |
| Type | Service bulletin |
| Date | |
| Models | 750LI |
| Model years | 2016 |
| Chassis | G11, G12 |
| Engines | N63 |
| Component (NHTSA) | Equipment |
Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.
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Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.
Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.