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SIB 66 28 19: Touchless vehicle unlocking and locking can't be switched on

Touchless vehicle unlocking and locking can't be switched on on BMW G11/G12 models (2016–2017); BMW released a software update.

BMW service bulletin · NHTSA ID 10165269 · Aug 2019 · also written SI B66 28 19, B662819

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN'T BE SWITCHED ON. Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. Software error in the Body Domain Controller (BDC) control unit.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 66 28 19
Also written: SI B66 28 19, B662819, 66 28 19, SIB-66-28-19, SI B662819
NHTSA ID10165246, 10165269 (revisions)
Document IDs filedB662819
TypeService bulletin
Date
Models740e, 740i, 740LI, 750LI, M760i
Model years2016–2017
ChassisG11, G12
EnginesB46/B48, B58, N63, N74
Component (NHTSA)Electrical System
Equipment

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Before you pay: check your VIN for recalls

Some failures are covered by a safety recall or a warranty extension. Our free recall check lists NHTSA recalls for your car's model and year.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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