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SIB 84 01 17: E-Call system activates on its own without customer interaction

E-Call system activates on its own without customer interaction on BMW G11/G12 models (2016–2017); BMW released a software update.

BMW service bulletin · NHTSA ID 10150983 · Jan 2017 · also written SI B84 01 17, B840117

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

E-Call system activates on its own without customer interaction. Software error in Telematic Control unit.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 01 17
Also written: SI B84 01 17, B840117, 84 01 17, SIB-84-01-17, SI B840117
NHTSA ID10150983
Document IDs filedB840117
TypeService bulletin
Date
Models750LI, M760i
Model years2016–2017
ChassisG11, G12
EnginesN63, N74
Component (NHTSA)Electrical System › Software

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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