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SIB 84 02 24: Emergency call system fault codes

Emergency call system fault codes on BMW G05/G06/G07/G09 and other models (2022–2023); BMW gives an inspection and repair procedure.

BMW service bulletin · NHTSA ID 11000566 · May 2024 · also written SI B84 02 24, B840224

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 02 24
Also written: SI B84 02 24, B840224, 84 02 24, SIB-84-02-24, SI B840224
NHTSA ID11000566
Document IDs filedB840224
TypeService bulletin
Date
ModelsIX, X2, X5, X6, X7, XM
Model years2022–2023
ChassisG05, G06, G07, G09, F39, I20
EnginesB46/B48, B58, Electric, N63, S68
Component (NHTSA)Electrical System

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Before you pay: check your VIN for recalls

Some failures are covered by a safety recall or a warranty extension. Our free recall check lists NHTSA recalls for your car's model and year.

Check recalls by VIN →

Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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