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SIB 84 08 13: USB Connection Not Working

USB Connection Not Working on BMW E90/E92/E93/F30 and other models (2012–2014); BMW released a software update.

BMW service bulletin · NHTSA ID 10150187 · Nov 2013 · also written SI B84 08 13, B840813

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

USB Connection Not Working. One, or both of the scenarios listed below may be encountered: 1. The message ""Device not supported"" is displayed in the CID after connecting a USB device to the USB port using a USB cable. 2. CAUSE 1. Incompatible USB cable is being used 2.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 08 13
Also written: SI B84 08 13, B840813, 84 08 13, SIB-84-08-13, SI B840813
NHTSA ID10150187
Document IDs filed840813
TypeService bulletin
Date
Models320i, 328d, 328i, 335i, 428i, 435i, ActiveHybrid 3
Model years2012–2014
ChassisE90, E92, E93, F30, F31, F32, F33, F34, F36
EnginesN20, N47, N52, N55
Component (NHTSA)Equipment
Equipment › Electrical › Radio/Tape Deck/Cd Etc.

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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