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SIB 01 13 14: BMW Customer-Focused Satisfaction (CFS) Program
BMW Customer-Focused Satisfaction (CFS) Program on BMW E60/E70/E82/F01 and other models (2012–2014); BMW explains the cause and the approved repair.
BMW service bulletin · NHTSA ID 10149278 · Oct 2014 · also written SI B01 13 14, B011314
What it covers
A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.
BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work.
Details
| Bulletin number | SIB 01 13 14 Also written: SI B01 13 14, B011314, 01 13 14, SIB-01-13-14, SI B011314 |
|---|---|
| NHTSA ID | 10148215, 10057336, 10149278 (revisions) |
| Document IDs filed | 011314, SIB-01-13-14 |
| Type | Service bulletin |
| Date | (first filed Aug 2014) |
| Models | 1 Series M, 5 Series, 528i, 535d, 535i, 535I Gran Turismo, 550i, 550I Gran Turismo, 7 Series, 740i, 740LI, 750i, 750LI, 760LI, ActiveHybrid 3, ActiveHybrid 5, ActiveHybrid 7, M5, X3, X5, X5 M |
| Model years | 2012–2014 |
| Chassis | E60, E70, E82, F01, F02, F07, F10, F25, F30 |
| Engines | N20, N47, N52, N54, N55, N57, N62, N63, N74, S63 |
| Component (NHTSA) | Equipment Equipment Adaptive/Mobility |
Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.
More for these cars
E70 repair costs F10 repair costs F25 repair costs F30 repair costs All N20 bulletins All N47 bulletins All N52 bulletins All N54 bulletins All N55 bulletins All N63 bulletins All N74 bulletins All S63 bulletins
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Before you pay: check your VIN for recalls
Some failures are covered by a safety recall or a warranty extension. Our free recall check lists NHTSA recalls for your car's model and year.
Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.