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SIB 62 02 14: Instrument cluster fault codes

Instrument cluster fault codes on BMW E90/E92/E93/F30 and other models (2012–2015); BMW released a software update.

BMW service bulletin · NHTSA ID 10148373 · Aug 2014 · also written SI B62 02 14, B620214

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

Head-Up Display Inoperative. The Head-up Display is inoperative. Fault code 0xB7F6E3 - HUD: Communication error (HUD does not answer) is stored in the Instrument Cluster (KOMB25). A software error in the instrument cluster prevents the Head-up Display from activating.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 62 02 14
Also written: SI B62 02 14, B620214, 62 02 14, SIB-62-02-14, SI B620214
NHTSA ID10148373
Document IDs filed620214
TypeService bulletin
Date
Models320i, 328d, 328i, 335i, 428i, 435i, ActiveHybrid 3
Model years2012–2015
ChassisE90, E92, E93, F30, F31, F32, F33, F34, F36
EnginesN20, N47, N52, N55
Component (NHTSA)Electrical System › Software
Equipment
Equipment Adaptive/Mobility

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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