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SIB 84 11 17: BMW apps randomly starts playing on its own

BMW apps randomly starts playing on its own on BMW G01/G11/G12/G30 and other models (2009–2018); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 10135054 · Feb 2018 · also written SI B84 11 17, B841117

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 11 17
Also written: SI B84 11 17, B841117, 84 11 17, SIB-84-11-17, SI B841117
NHTSA ID10135054
Document IDs filedB841117
TypeService bulletin
Date
Models1 Series M, 228i, 230i, 320i, 328d, 328i, 330e, 330i, 335i, 340i, 428i, 430i, 435i, 440i, 528i, 530i, 535d, 535i, 535I ActiveHybrid, 540i, 550i, 6 Series, 640i, 650i, 740i, 740LI, 750i, 750LI, 760LI, ActiveHybrid 3, ActiveHybrid 7, I3, I8, M2, M235i, M240i, M3, M4, M5, M6, M760LI, X1, X1 SAV, X3, X4, X5, X5 M, X6, X6 M
Model years2009–2018
ChassisG01, G11, G12, G30, G31, E60, E82, E84, E90, E92, E93, F01, F02, F06, F07, F10, F12, F13, F15, F16, F22, F23, F25, F26, F30, F31, F32, F33, F34, F36, F48, F80, F82, F83, F85, F86, F87, I01, I12, I15
EnginesB38, B46/B48, B47, B58, Electric, N20, N47, N52, N54, N55, N57, N62, N63, N74, S55, S63, W20
Component (NHTSA)Equipment › Electrical › Radio/Tape Deck/Cd Etc.

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.

Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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