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SIB 65 02 14: Headunit High Is Constantly Resetting

Headunit High Is Constantly Resetting on BMW E60/E82/E90/E92 and other models (2012–2015); BMW released a software update.

BMW service bulletin · NHTSA ID 10148128 · Jul 2014 · also written SI B65 02 14, B650214

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 02 14
Also written: SI B65 02 14, B650214, 65 02 14, SIB-65-02-14, SI B650214
NHTSA ID10148128
Document IDs filed650214
TypeService bulletin
Date
Models1 Series M, 320i, 328d, 328i, 335i, 428i, 435i, 528i, 535d, 535i, 535I Gran Turismo, 550i, 550I Gran Turismo, 640i, 650i, 740i, 740LD, 740LI, 750i, 750LI, 760LI, ActiveHybrid 3, ActiveHybrid 5, ActiveHybrid 7, M5, M6, X3, X5
Model years2012–2015
ChassisE60, E82, E90, E92, E93, F01, F02, F06, F07, F10, F12, F13, F15, F25, F30, F31, F32, F33, F34, F36
EnginesN20, N47, N52, N54, N55, N57, N62, N63, N74, S63
Component (NHTSA)Equipment

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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