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SIB 65 03 18: No audio playback after replacing the head unit high 2 (HU-H2)

No audio playback after replacing the head unit high 2 (HU-H2) on BMW G01/G11/G12/G30 and other models (2011–2018); BMW released a software update.

BMW service bulletin · NHTSA ID 10142940 · Jan 2018 · also written SI B65 03 18, B650318

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 03 18
Also written: SI B65 03 18, B650318, 65 03 18, SIB-65-03-18, SI B650318
NHTSA ID10142940
Document IDs filedB650318
TypeService bulletin
Date
Models228i, 230i, 320i, 328d, 328i, 330e, 330i, 335i, 340i, 428i, 430i, 435i, 440i, 530e, 530i, 540d, 540i, 6 Series, 640i, 650i, 740LE, 740LI, 750LI, I3, M2, M235i, M240i, M3, M4, M550i, M6, M760LI, X3, X4, X5, X5 M, X6, X6 M
Model years2011–2018
ChassisG01, G11, G12, G30, G31, G32, E90, E92, E93, F06, F12, F13, F15, F16, F22, F23, F25, F26, F30, F31, F32, F33, F34, F36, F80, F82, F83, F85, F86, F87, I01
EnginesB46/B48, B47, B57, B58, Electric, N20, N47, N52, N55, N57, N63, N74, S55, S63, W20
Component (NHTSA)Equipment › Electrical
Equipment › Electrical › Radio/Tape Deck/Cd Etc.

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.

Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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