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SIB 65 07 21: HU-H3 mgu resets due to bluetooth connection with samsung android 11

HU-H3 mgu resets due to bluetooth connection with samsung android 11 on BMW G01/G02/G05/G06 and other models (2016–2021); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 10200482 · May 2021 · also written SI B65 07 21, B650721

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 07 21
Also written: SI B65 07 21, B650721, 65 07 21, SIB-65-07-21, SI B650721
NHTSA ID10200482
Document IDs filedB650721
TypeService bulletin
Date
Models228i, 330e, 330i, 430i, 530e, 530i, 540d, 540i, 640i, 740e, 740i, 740LI, 745e, 840i, M235i, M3, M340i, M4, M440i, X3, X4, X5, X6, X7, Z4
Model years2016–2021
ChassisG01, G02, G05, G06, G07, G11, G12, G14, G15, G16, G20, G21, G22, G23, G26, G29, G30, G31, G32, G80, G81, G82, G83, F06, F12, F13, F30, F34, F44, F97, F98
EnginesB46/B48, B47, B57, B58, N55, N63, S58
Component (NHTSA)Electrical System
Equipment › Electrical › Infotainment › Bluetooth/Wifi

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.