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SIB 65 09 26: Steering service information

Steering service information on BMW G42/G45/U10/U11 models (2025); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 11031577 · Apr 2026 · also written SI B65 09 26, B650926

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

The customer reports that the Intelligent Personal Assistant (IPA) does not respond to the "Hey BMW" wakeup word, or to the push-to-talk (aka voice activation) button on the steering wheel. Also, various voice commands are possibly not correctly executed.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 09 26
Also written: SI B65 09 26, B650926, 65 09 26, SIB-65-09-26, SI B650926
NHTSA ID11031577
Document IDs filedB650926
TypeService bulletin
Date
Models230i, X1, X2, X3
Model years2025
ChassisG42, G45, U10, U11
EnginesB46/B48, B58
Component (NHTSA)Electrical System

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

Before you pay: check your VIN for recalls

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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