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SIB 65 12 20: BMW connecteddrive apps are no longer available after programming

BMW connecteddrive apps are no longer available after programming on BMW G01/G02/G05/G06 and other models (2016–2021); BMW released a software update.

BMW service bulletin · NHTSA ID 10179010 · Jul 2020 · also written SI B65 12 20, B651220

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 12 20
Also written: SI B65 12 20, B651220, 65 12 20, SIB-65-12-20, SI B651220
NHTSA ID10179010
Document IDs filedB651220
TypeService bulletin
Date
Models330e, 330i, 530e, 530i, 540d, 540i, 640i, 740e, 740i, 740LI, 745e, 750i, 750LI, 840i, B7 ALPINA, M2, M340i, M5, M550i, M760i, M8, M8 GRAN, M850i, X3, X4, X5, X6, X6 M, X7, Z4
Model years2016–2021
ChassisG01, G02, G05, G06, G07, G11, G12, G14, G15, G16, G20, G21, G29, G30, G31, G32, F06, F12, F13, F30, F34, F87, F90, F91, F92, F93, F96, F97, F98
EnginesB46/B48, B47, B57, B58, N55, N63, N74, S55, S58, S63
Component (NHTSA)Electrical System › Software

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.