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SIB 65 28 23: Bluetooth service information

Bluetooth service information on BMW G01/G02/G07/G09 and other models (2017–2024); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 10242874 · Sep 2023 · also written SI B65 28 23, B652823

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconne

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 28 23
Also written: SI B65 28 23, B652823, 65 28 23, SIB-65-28-23, SI B652823
NHTSA ID10242874
Document IDs filedB652823
TypeService bulletin
Date
Models228i, 230i, 240i, 3 Series, 330e, 330i, 430i, 440i, IX, X2, X3, X4, X7, XM
Model years2017–2024
ChassisG01, G02, G07, G09, G20, G21, G22, G23, G26, G42, F22, F23, F25, F26, F32, F33, F36, F39, F44, F97, F98, I20
EnginesB46/B48, B47, B58, Electric, N20, N47, N55, N63, S58, S68
Component (NHTSA)Equipment

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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