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SIB 65 35 23: Bluetooth service information

Bluetooth service information on BMW G05/G06/G07/G09 and other models (2023); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 10245423 · Nov 2023 · also written SI B65 35 23, B653523

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconne

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 35 23
Also written: SI B65 35 23, B653523, 65 35 23, SIB-65-35-23, SI B653523
NHTSA ID10245423
Document IDs filedB653523
TypeService bulletin
Date
ModelsIX, X5, X6, X7, XM
Model years2023
ChassisG05, G06, G07, G09, I20
EnginesB58, Electric, N63, S68
Component (NHTSA)Equipment
Equipment › Electrical › Infotainment
Equipment › Electrical › Infotainment › Software

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.