Home › Service bulletins › SIB 84 03 13
SIB 84 03 13: Software failure
Software failure on BMW E82/E88/E89/E90 and other models (2008–2011); BMW released a software update.
BMW service bulletin · NHTSA ID 10149495 · Apr 2013 · also written SI B84 03 13, B840313
What it covers
A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.
Roadside Assistance and BMW Online Services Inoperative After Programming. The symptoms are as follows: * BMW Online - No network available when selected * Roadside Assistance - When selected, a message stating ""Service not enabled or contract expired"" is displayed.
Details
| Bulletin number | SIB 84 03 13 Also written: SI B84 03 13, B840313, 84 03 13, SIB-84-03-13, SI B840313 |
|---|---|
| NHTSA ID | 10149460, 10149495 (revisions) |
| Document IDs filed | 840313 |
| Type | Service bulletin |
| Date | (first filed Feb 2013) |
| Models | 1 Series, 1 Series M, 128i, 135i, 328, 328i, 335, 335d, 335i, 335IS, M3, Z4 |
| Model years | 2008–2011 |
| Chassis | E82, E88, E89, E90, E92, E93 |
| Engines | M57, N52, N54, N55, S65 |
| Component (NHTSA) | Electrical System › Software Equipment Equipment › Other › Owners/Service/Other Manual |
Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.
More for these cars
E90 repair costs All N52 bulletins All N54 bulletins All N55 bulletins All S65 bulletins
Related bulletins
- SIB 12 04 14 Water pump fault codes Water pump fault codes on BMW E92/E93/F10/F25 and other models (2012–2014); BMW released a software update. Service bulletin · May 2014
- NHTSA 10162420 Electric water pump software update Electric water pump software update on BMW E92/E93/F30 models (2012–2013); BMW released a software update. Service bulletin · Jul 2019
- SIB 61 04 19 Battery no-start Battery no-start on BMW G01/G02/G11/G12 and other models (2011–2020); BMW explains the cause and the approved repair. Service bulletin · Jul 2020
- SIB 17 03 18 Top up coolant message (i8) Top up coolant message (i8) on BMW I12/I15/E60/E70 and other models (2013–2019); BMW gives an inspection and repair procedure. Service bulletin · Mar 2019
- SIB 12 20 19 Software new-car delivery hold Software new-car delivery hold on BMW G01/G02/G07/G11 and other models (2012–2019); unsold cars were held for inspection and repair before delivery. Service bulletin · May 2019
- NHTSA 10162421 Catalytic converter check engine light Catalytic converter check engine light on N54 engines (2009–2013); BMW released a software update. Service bulletin · Jul 2019
Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.
Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.