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SIB 84 06 16: BMW online non-functional

BMW online non-functional on BMW G01/G11/G12/G30 and other models (2009–2019); BMW gives an inspection and repair procedure.

BMW service bulletin · NHTSA ID 10150057 · Sep 2018 · also written SI B84 06 16, B840616

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 06 16
Also written: SI B84 06 16, B840616, 84 06 16, SIB-84-06-16, SI B840616
NHTSA ID10147042, 10143569, 10150057 (revisions)
Document IDs filedB840616
TypeService bulletin
Date (first filed Aug 2016)
Models1 Series M, 228i, 230i, 320i, 328, 328d, 328i, 330e, 330i, 335i, 340i, 428i, 430i, 435i, 440i, 5 Series Gran Turismo, 528i, 530e, 530i, 535d, 535i, 535I Gran Turismo, 540d, 540i, 550i, 550I Gran Turismo, 640i, 650i, 740i, 740LD, 740LI, 750i, 750LI, 760LI, ActiveHybrid 3, ActiveHybrid 5, ActiveHybrid 7, ACTIVEHYBRID 7, I3, I8, M2, M235i, M240i, M3, M4, M5, M6, M760i, M760LI, X1, X1 SAV, X2, X3, X3 SAV, X4, X5, X5 M, X6, X6 M
Model years2009–2019
ChassisG01, G11, G12, G30, G31, G32, E60, E90, E92, E93, F01, F02, F06, F07, F10, F12, F13, F15, F16, F22, F23, F25, F26, F30, F31, F32, F33, F34, F36, F39, F48, F80, F82, F83, F87, F90, I01, I12, I15, E61, E63, E64, E71, E82, E84, F85, F86
EnginesB38, B46/B48, B47, B57, B58, Electric, N20, N47, N52, N54, N55, N57, N62, N63, N74, S55, S63, W20
Component (NHTSA)Electrical System
Electrical System › Software
Equipment
Equipment Adaptive/Mobility
Equipment › Electrical
Equipment › Other › Owners/Service/Other Manual

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.