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SIB 84 08 15: During the QC1 the BMW Assist Test Call Fails

During the QC1 the BMW Assist Test Call Fails on BMW G11/G12/E90/E92 and other models (2012–2018); BMW explains the cause and the approved repair.

BMW service bulletin · NHTSA ID 10151207 · Mar 2016 · also written SI B84 08 15, B840815

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

During the QC1 the BMW Assist Test Call Fails. After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 08 15
Also written: SI B84 08 15, B840815, 84 08 15, SIB-84-08-15, SI B840815
NHTSA ID10151029, 10151207 (revisions)
Document IDs filedB840815
TypeService bulletin
Date (first filed Jan 2016)
Models228i, 230i, 320i, 328d, 328i, 330e, 330i, 335i, 340i, 428i, 430i, 435i, 440i, 5 Series Gran Turismo, 750LI, ActiveHybrid 3, M235i, M240i, M3, M4, M760i
Model years2012–2018
ChassisG11, G12, E90, E92, E93, F22, F23, F30, F31, F32, F33, F34, F36, F80, F82, F83, F07
EnginesB46/B48, B58, N20, N47, N52, N55, N63, N74, S55
Component (NHTSA)Electrical System
Equipment › Electrical

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.

Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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