Home › Service bulletins › SIB 65 37 24

SIB 65 37 24: Personal eSIM service campaign

Personal eSIM service campaign on BMW I20 models (2024); BMW repairs affected cars free under a service campaign.

BMW service campaign · NHTSA ID 11012098 · Dec 2024 · also written SI B65 37 24, B653724

What it covers

A service campaign is a fix BMW performs free on affected cars. Ask a BMW center whether it is open on your VIN.

Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 65 37 24
Also written: SI B65 37 24, B653724, 65 37 24, SIB-65-37-24, SI B653724
NHTSA ID11012098
Document IDs filedB653724
TypeService campaign
Date
ModelsIX
Model years2024
ChassisI20
EnginesElectric
Component (NHTSA)Electrical System

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

Related bulletins

Before you pay, check the VIN for recalls. Some failures are covered by a safety recall or a BMW warranty extension.

Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

Want a heads-up when prices or bulletins change for your I20?

About one short email a week, with BMW news. Unsubscribe anytime.