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SIB 84 05 16: BMW online non-functional

BMW online non-functional on BMW G11/G12/E60/E82 and other models (2009–2017); BMW gives an inspection and repair procedure.

BMW service bulletin · NHTSA ID 10147041 · Aug 2016 · also written SI B84 05 16, B840516

What it covers

A service bulletin tells BMW technicians how to diagnose or fix a known issue. It is not a recall: a repair under a bulletin is normally paid by the owner unless the car is still under warranty or a warranty extension applies.

BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.

NHTSA's summary of this communication (excerpt)

Official document on NHTSA (PDF) →

Details

Bulletin numberSIB 84 05 16
Also written: SI B84 05 16, B840516, 84 05 16, SIB-84-05-16, SI B840516
NHTSA ID10147041
Document IDs filedB840516
TypeService bulletin
Date
Models1 Series M, 228i, 230i, 320i, 328d, 328i, 330e, 330i, 335i, 340i, 428i, 430i, 435i, 440i, 5 Series Gran Turismo, 528i, 535d, 535i, 535I Gran Turismo, 550i, 550I Gran Turismo, 640i, 650i, 740i, 740LD, 740LI, 750i, 750LI, 760LI, ActiveHybrid 3, ActiveHybrid 5, ActiveHybrid 7, ACTIVEHYBRID 7, I3, I8, M2, M235i, M240i, M3, M4, M5, M6, X1, X1 SAV, X3, X4, X5, X6
Model years2009–2017
ChassisG11, G12, E60, E82, E90, E92, E93, F01, F02, F06, F07, F10, F12, F13, F15, F16, F22, F23, F25, F26, F30, F31, F32, F33, F34, F36, F48, F80, F82, F83, F87, I01, I12, I15
EnginesB38, B46/B48, B58, Electric, N20, N47, N52, N54, N55, N57, N62, N63, N74, S55, S63, W20
Component (NHTSA)Equipment Adaptive/Mobility
Equipment › Electrical

Model, year and engine coverage comes from NHTSA's records. Not every car in this range is affected; the official document lists the exact production dates and conditions.

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Source: NHTSA Manufacturer Communications (public data). BimmerBench is not affiliated with BMW or NHTSA. The title and description above are our own plain-English summary; the full bulletin is BMW's document, linked above.

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